Personal Information Processing Policy
Flora Co., Ltd. values the personal information of users and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection. Flora Co., Ltd. informs users of the purposes and methods for which the personal information they provide is used and what measures are taken to protect their personal information through this personal information handling policy.
This policy will be effective from June 1, 2024.
Personal information items collected
Collected items: Email, encrypted password, nickname, name, date of birth, gender, introduction, profile image, country, language, login history, conversation history, membership withdrawal history, credit history, payment history, access IP, referrer, cookie
Method of collecting personal information: Website navigation, conversation, membership registration, login, payment, inquiry
Purpose of collection and use of personal information
Flora Co., Ltd. uses the collected personal information for service improvement and statistics, prevention of misuse, handling complaints, delivery of notices, marketing and advertising.
Personal information retention and use period
Flora Co., Ltd. retains personal information for user statistical analysis and stable service provision, and destroys it without delay upon user request or after the purpose of use has been achieved.
Provision of personal information
Flora Co., Ltd. does not, in principle, provide users' personal information to external parties. However, the following cases are exceptions.
When the user has given prior consent
When there is a request from an investigative agency in accordance with the procedures and methods stipulated by law or for investigative purposes
Changes to the personal information handling policy
The personal information handling policy may be changed from time to time, and when changed, the effective date stated at the top of the document will be updated to the date of change. All changes to the personal information handling policy will be applied immediately from the time of update, and will completely replace the previously written personal information handling policy.
Personal information complaint service
Flora Co., Ltd. designates the relevant departments and personal information managers as follows to protect customers' personal information and handle complaints related to personal information.
Personal Information Protection Officer: Dongwan Kim
You may report any complaints related to personal information protection that occur while using Flora Co., Ltd.'s services to the Personal Information Protection Officer or the department in charge. Flora Co., Ltd. will provide a prompt and sufficient response to the user's report.
